Over the Fence

I've read the reviews, so let me just say....

Posted by Jeffrey Keifling on

I've read the reviews, so let me just say....

I am at a loss for words after reading the reviews for other stores that are considered to be my competition. Some of them were quite positive, and I got to hand it to the companies out there who are treating customers right and building themselves a reputable brand. Since I know there's room in the industry for all of us, best of luck to them. Then there are those that gave me the idea for this blog post. I want to address that these reviews reinforced a warning to myself what to watch out for as I start growing this business. Here...

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The Difference Between a Warranty and a Money Back Guarantee

Posted by Jeffrey Keifling on

I offer a money back guarantee, which means that at the time of purchase, all pieces of the unassembled item are presumed to be present unless otherwise noted, and free from defects. The item is also guaranteed to function properly, important for anything that plugs in or uses the science of mechanics like bicycles. A Money Back Guarantee simply means that you should be satisfied with your purchase or your money back. They are typically offered by the seller, ie., the retail outlet. A warranty, on the other hand, guarantees that your product will last for a certain number of days,...

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